Returns & Exchanges
At Miniatures.com, we want you to love every piece of your wardrobe; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned garments must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging and include the printed return slip provided by our portal.
Ship It Back
Attach the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing